FAQs


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SkyMiles Members need to link their SkyMiles and Lyft accounts via delta.com/lyft in order to earn miles with the Delta SkyMiles program. Once your accounts are linked, make sure you select 'Delta SkyMiles' as your preferred travel rewards partner and complete a ride with Lyft to earn miles. It's that simple.
Open the Lyft App and tap 'Rewards' in the menu
Scroll to the 'Travel Rewards' section and tap 'Select a Partner'. Tap on Delta Skymiles and that's it!
Yes. The name of the SkyMiles account number you enter on delta.com/lyft needs to match with the name of the Lyft account profile. SkyMiles Members can only earn miles for bookings made from their own Lyft accounts.
You may click here to complete an enrollment form and become a SkyMiles Member.
You may click here to create an account and become a Lyft user.
No. Once your accounts are successfully linked, you do not need to visit delta.com/lyft again to earn miles with each Lyft ride. After linking your accounts, make sure you have selected Delta SkyMiles as your preferred Travel Reward in the 'Rewards' tab in your Lyft app to earn miles on all eligible rides.
No. Earning miles is exclusively for SkyMiles Members who have active linked accounts at the time the ride is completed.
Keep track of your miles on delta.com. Simply log in to your SkyMiles account at delta.com/skymiles to see your mileage balance and activity.
Miles can take up to 10 business days after your ride is completed to post to your SkyMiles account. If more than 10 business days have passed since you completed your ride and miles have not been posted to your account, please contact SkyMiles Account Support by visiting the Delta.com Comment page. Please ensure that the ride(s) in question have been validated by the Lyft Help Center before contacting SkyMiles Account Support.
No. With SkyMiles, miles never expire. SkyMiles Program Rules apply.
Yes. To receive miles with every ride, visit the 'Rewards' tab in your Lyft app and make sure Delta SkyMiles is your selected travel rewards partner.
No. Only the Lyft rider who made the ride request with their Lyft app can earn miles as long as his/her accounts were linked on delta.com/lyft prior to requesting the ride.
This offer is only valid for SkyMiles Members who become new Lyft users and sign up for Lyft via delta.com/lyft. Members who are already signed up with Lyft and completed a ride are not eligible for the New Rider offer but will be eligible to earn miles with every Lyft ride.
Yes. You'll receive an SMS confirming that your Lyft account has been activated. Once received, you should make sure that you have downloaded the Lyft app, and then begin taking rides to start earning miles. Your new user credit will be auto-applied to your account and first two rides.
SkyMiles Members who are New Lyft Riders will receive two (2) $10 credits - a total value of $20 - automatically in their "Promos" section of their Lyft account profile. A credit will be automatically applied to your first and second Lyft rides.
Yes. You need to complete your first and second Lyft rides within 60 days of signing up for Lyft and linking your SkyMiles account.
This offer is valid on all Lyft rides (currently Lyft Shuttle, Lyft Line, Lyft Classic, Lyft Plus, Lyft Premier, and Lyft Access) where Lyft operates.
No. The sky is the limit! Once your accounts are actively linked, mileage earning is unlimited.
Yes. As long as your business profile is the same as the profile that is linked with your SkyMiles account.
Ride fees for Lyft Line, Lyft Classic, Lyft Plus, Lyft Shuttle, Lyft Premier, and Lyft Access are all applicable for earning miles. Government imposed taxes and fees, tolls and tip are not eligible for mileage credit.
The Lyft app does not allow for transactions other than USD. All miles will be calculated based on USD currency.
No. There are no additional charges associated to earning Delta miles for your Lyft rides.
If you have attempted to link your SkyMiles and Lyft accounts, but were unsuccessful, you may still be able to link accounts. If you were unable to link your accounts you should have received an error message. If the error message was related to your SkyMiles account, please contact SkyMiles Account Support by visiting the Delta.com Comment page to submit your claim or to speak to a representative visit the Talk To Us page. If the error message was related to your Lyft account, please contact the Lyft Help Center.
Please visit delta.com/lyft and click on the link that reads, ???Forgot Your Number? Look it up.??? And follow the prompts to look up your SkyMiles Account Number. Your number will be emailed to you. Once you receive it, please return to delta.com/lyft and enter in your information to link accounts.
Please contact SkyMiles Account Support by visiting the Delta.com Comment page to submit your claim or to speak to a representative visit the Talk To Us page. Please ensure that the ride(s) in question have been validated by the Lyft Help Center before contacting SkyMiles Account Support.
To update your Lyft account that is currently connected to your SkyMiles account, visit delta.com/lyft and begin the linking process again. You will receive a message identifying your SkyMiles account is currently linked. Simply continue the process to verify and update your Lyft account. Only one SkyMiles account and Lyft account can be connected at a time.
Visit the Lyft Connected Services page. Scroll down to "Connected Apps" and tap "Revoke" next to Delta SkyMiles.
Yes, the accounts will still be linked even if you uninstall and reinstall the Lyft app. The only way to unlink your Lyft account from the Delta SkyMiles program is to visit the Lyft Connected Services page
No. Unfortunately, Delta and Lyft do not currently offer a mileage earning opportunity for Lyft drivers. But, drivers can earn unlimited miles through this partnership when traveling as a passenger.
If a Lyft ride fare is split among multiple users, only the requesting user will earn miles on the ride.
*Excludes taxes, fees, tolls, and tips.